Support
+1 (206) 207-1159

FAQ
  1. What is Modex?

    Modex is a platform where consumers and mortgage professionals can search, research, and connect with mortgage loan officers and mortgage banks. Profiles consist of a variety of data to show performance in the market.

  2. How does Modex create profiles? Where is the data sourced?

    Modex automatically creates profiles from public record and third-party data sources. This variety of data sources are assimilated to create Modex profiles. If you find inaccurate information, please email: [email protected]

  3. How do I remove my profile from Modex?

    Modex automatically builds profiles based on data sourced from public record and third-party. Our goal is to allow both consumers and mortgage professionals a transparent view of the mortgage banking employment marketplace for this reason we do not remove profiles. If you find inaccurate information or have a dispute, please email: [email protected]

  4. What do I do if someone claimed my profile? How do I dispute?

    Modex uses a variety of tools to ensure the accurate claiming of profiles. If you discover that you profile has already been claimed by someone else, please email [email protected] and we will work with you to correct the claim.

  5. How do I report critical bugs and security issues?

    While Modex doesn’t handle sensitive financial data or personally identifiable information, we do take security and bug feedback seriously. If you happen upon a critical bug or security flaw, please email [email protected]